Privacy Policy

1. Who operates this website

This website is operated by Connie Opara (connieopara.com). Questions about this policy can be sent to info@connieopara.com.

2. Information visitors voluntarily provide

Information is only collected when a visitor chooses to submit it. This includes:

• Lead Leak Audit form: name, business name, email address, website or social media link, type of business, and written responses about where inquiries come from, how prospects make contact, how lead information is stored, what happens after an inquiry, response times, follow-up processes and reminders, where leads may be getting stuck, the biggest follow-up challenge, and what the business would like to improve.
• Discovery-call bookings: the name, email address, scheduling details and any notes a visitor provides when booking through Cal.com.
• Direct email: any information included in messages sent to info@connieopara.com.

3. How information is used

• To review and respond to inquiries.
• To assess the visitor's current lead-capture and follow-up process.
• To provide the requested diagnosis or consultation.
• To prepare for potential project work.
• To maintain business records.
• To protect the website and prevent abuse.

4. Service providers

Only the following third-party services are involved in operating this website:

• Formspree — processes and delivers submissions from the Lead Leak Audit form. Audit responses are transmitted to and stored by Formspree, and forwarded by email to Connie Opara.
• Cal.com — handles discovery-call scheduling and stores the booking details a visitor provides.
• Vercel — hosts the website and processes standard technical request data required to serve pages.

Information submitted through this public website is not sent to any other processing service.

5. Data sharing

Personal information is not sold or rented. Limited information may be processed by the service providers listed above where needed to operate the website, forms, scheduling and communications, or disclosed where required by law.

6. Retention

Information is retained only for as long as reasonably necessary to respond to a request, provide services, maintain appropriate business records, or meet legal obligations.

7. Security

Reasonable safeguards are used to protect submitted information. However, no method of internet transmission or electronic storage can be guaranteed completely secure.

8. Visitor choices

Visitors may request access to, correction of, or deletion of their information by emailing info@connieopara.com, subject to applicable legal and record-keeping requirements.

9. Cookies and analytics

This website does not currently use nonessential analytics or advertising cookies. If analytics are added in the future, this policy will be updated to identify the provider and describe the information processed. Third-party services such as Cal.com may set their own cookies when a visitor interacts with their booking interface.

10. External links

This website links to third-party services, including Cal.com and social platforms. Information handled on those websites is governed by their own privacy practices, not this policy.

11. Children

This website and the services described on it are intended for business users and are not directed to children under 13.

12. Policy updates

Updates to this policy will be published on this page with a revised effective date.

13. Contact

For any questions about this policy or the information collected, email info@connieopara.com.